A highly accomplished CTO & IT programme director with over 30 years experience in IT, Direct Banking, CRM, and digital solutions. A strong track record from a wide range of global and domestic roles at the intersection of technology, marketing and innovation. Part of the small team that designed, built & launched first direct in 1989, continued in several key roles in the bank’s first 14 years before leading global programmes for the parent HSBC group. After 8 years with HSBC, seeking some change and innovation, lead the product management for a SaaS start-up followed by several freelance engagements. Currently CTO for B-North, a new UK SME challenger bank.
Specialities: | CTO & IT programme management | Bank start-ups | Multi-channel SCV & CRM solutions | Digital & eAgent Solutions | Vendor and supplier management | Target Operating Model and delivery design | People leadership & engagement | data driven engineered marketing |